Comor, E. (2010). Contextualizing and Critiquing the Fantastic Prosumer: Power, Alienation and Hegemony. Critical Sociology, 37(3), 309-327.
An attempt to relate to broader socio-economic conditions, i.e. three socio-historical contexts:
- Capitalism as a political economy dominated by mediated abstractions
- Capitalist society as hierarchical order
- Alienation as a pervasive norm
Criticism of Toffler's Practopia: focus is on the individual (freedom) and exchange of (prosumed) commodities = a neoliberal capitalist market. ("Indeed, what Toffler idealizes is a system in which disparities persist, at least in terms of differing capabilities to prosume needed or desired commodities." (p.311))
Interesting to compare to current 'Big Data' discussions: "Three years later, Daniel Bell and Irving Kristol argued that information technologies provide the potential for ‘objective’ knowledge to become the basis for public policy rather than ‘ideology’ (Bell and Kristol, 1965). Bell’s subsequent book, The Coming of Post-Industrial Society (Bell, 1973), advanced these arguments in its prediction that quantitative developments concerning knowledge-based activities will have qualitative implications, including the arrival of a more ‘rational’ world order." (p.311)
Argues that prosumption now is more consensual participating. Prosumption is now enacted in arenas where market economy is the broadest level of interface, regulating creativity, individuality, property and propriety. Also, as a way to incorporate increasingly more cynical consumers in "fun, creative and often ego-enhancing endeavors".
Mediated abstractions: On a concrete level the price system is a logical necessity. On an abstract, the price system becomes a conceptual norm. Equally, prosumption can be analyzed on both levels - in the mundane as a liberating and empowering practice and socio-economically as re-commodification and focus on exchange values.
Hierarchical order: ICT:s as supporting coordination/standardization of resources (material and immaterial) transnationally. Software is orchestrating practices. Rationalization -> speedier and more stressful. Immaterial labor does not de-power corporations and/or states. Interesting to compare social bonding values in gifting to prosumption and "prosumption’s exploitation of ‘the productive value of social cooperation, communication, and affect … represents a closing of the economic and ontological gap between consumption and production’" In many ways, this shows how gift economies are valid as analytical concepts, but how they can be subsequently incorporated.
What kind of creativity and autonomy are we talking about? A process of prosumption is always followed by re-commodification, management and exploitation.
Alienation:
"a condition of living in capitalist society. Usually it is not consciously experienced. Instead, it is often expressed through depression, aggression and self-destructive behaviors" (p.318)
Conceptualizing user concerns and intentions as communal is (commonly) a rhetorical ploy.
"Not only are things and services now typically idolized, generally speaking, the higher the exchange value (something’s value in relation to other things, i.e. what it can be sold for), the more fantastic is the use value (something’s value in satisfying wants or needs)." (p.319)
The "rationalization of labor activities, codifying of the knowledge that is produced and, eventually, the subsuming of workplace creativity" is entangled in both mediation and consciousness. Thus a free and autonomous prosumer is impossible. Neoliberal exhange (value) demands the repression of any social aspects of interaction. Social media is used in a larger attempt to re-incorporate social values into exchange, but on a superficial level, without the 'regard' (more personal brand to corporate brand communication).
Comor makes a dichotomous distinction between use value and exchange value. However, there are certainly other values that can add analytical traction to sharing analyses (e.g. social bonding value, aestethic value). About motivations for prosumption:
"As such, Web 2.0 and other prosumption activities are, in fact, elaborations of existing norms. But more than this, to quote Tapscott and Williams, ‘people get big thrills from hacking a product, making something unique, showing it to their friends, and having other people adopt their ideas’ (Tapscott and Williams, 2006: 129). But why?
According to Zygmunt Bauman, in our consumerist culture, when the alienated are ‘empowered’ with ICTs, unprecedented opportunities emerge for people to seek a sense of self-worth by marketing themselves to others (as if they are genuinely autonomous, valued members of their communities). In other words, the online prosumer may well be motivated to take part as a way of promoting and selling himself to others as yet another commodity.
[...] The system and technologies that humanity has created – and, indeed, the central role of acquisition and commodity consumption in this social order – remain primary indices of normal social relations and a successful life." (p.320f)
Interesting bit on 'hegemony':
"Unlike some students of cultural studies who relate hegemony to ideology, discourse or symbolism (Lash, 2007), according to a neo-Gramscian approach, hegemony is a process in which class rule takes place through structured processes and mediations that explicitly (but never exclusively) facilitate control. From this perspective, hegemonic rule is rooted in the material conditions from which such consensual relations are elaborated; lived conditions that frame intellectual and organizational capacities." (p.321)
Conclusion:
"The fantastic prosumer is indeed a fantasy (at least in the context of capitalist relations and mediations); one originally cast by Toffler, largely unchallenged by activists, and now widely promoted by self-serving marketers and other interests. It is a fantasy that taps into our cultural predilections for empowering technologies and, indeed, self-realization. Prosumption developments also are elaborating a hegemonic order in which the individual and collectivity internalize mostly commodified constructs. These developments now stand largely unchallenged in part because many of those who are most exploited are prosumption’s primary participants; reproducing, in effect, their own possessive individualism and alienation." (p.323)


